Effective date: September 17, 2026
These Terms of Service govern your use of the Gobeil Solutions website and any Gobeil Solutions services made available to you.
The website and services are provided by Gobeil Solutions LLC, operating as Gobeil Solutions. In these Terms, “Gobeil Solutions,” “we,” “us,” and “our” mean Gobeil Solutions LLC.
By using the website or service, you agree to these Terms.
Gobeil Solutions provides an AI-powered telephone receptionist service designed to help businesses answer incoming calls, gather caller information, screen calls, send call information to the business, and, when configured and available, transfer calls.
The AI receptionist is referred to as “Jill” on this website and within the service.
Jill uses artificial intelligence and automated systems to interact with callers.
AI systems are not perfect. Jill may misunderstand a caller, receive incomplete or inaccurate information, fail to recognize what a caller means, or provide a response that is incomplete or incorrect.
Gobeil Solutions does not guarantee that every call will be answered successfully, that every caller will provide complete or accurate information, or that every call will result in a usable lead.
Gobeil Solutions is intended to help businesses handle incoming calls.
We do not guarantee that the service will generate customers, leads, booked work, sales, revenue, or any particular business result.
Statements on the website about missed calls, saved jobs, potential customers, or the value of answering calls describe the purpose and potential benefit of the service. They are not guarantees of financial results.
The service depends on information supplied by the customer, including information about the business, services offered, service area, business hours, pricing policies, emergency policies, phone numbers, and call-handling preferences.
Customers are responsible for keeping this information accurate and current.
Gobeil Solutions is not responsible for problems caused by inaccurate, incomplete, outdated, or misleading information supplied by a customer.
The service may depend on call forwarding, cellular or landline carriers, telephone networks, internet services, messaging providers, and other third-party systems.
Customers are responsible for correctly configuring their phones and carrier services according to the instructions provided.
Carrier features, forwarding codes, charges, coverage, and availability may vary. Your telephone provider may charge you for call forwarding, airtime, long-distance calls, or other services.
Gobeil Solutions does not control these charges.
Depending on the customer's configuration and available features, Jill may send call information by text message or attempt to transfer a caller to another telephone number.
A transfer or message may fail because of carrier problems, unavailable networks, incorrect telephone numbers, third-party outages, configuration problems, or other circumstances outside our control.
Customers remain responsible for monitoring their own communications and responding to customers.
Gobeil Solutions is a business call-handling service. It is not an emergency service or emergency dispatch service.
Jill may use information and policies supplied by the customer to identify calls that appear urgent or to handle them differently, but Gobeil Solutions does not guarantee that an emergency will be correctly identified.
The service must not be relied upon as a substitute for 911 or another appropriate emergency service.
Callers are responsible for the accuracy of the information they provide.
Gobeil Solutions cannot guarantee that a caller's name, telephone number, address, description of a problem, urgency, or other information is accurate.
Customers should independently confirm information when appropriate before relying on it.
We work to keep the service available and reliable, but continuous or uninterrupted operation is not guaranteed.
The service may be temporarily unavailable because of maintenance, software problems, telecommunications failures, third-party service interruptions, internet outages, security events, or circumstances beyond our reasonable control.
Features may also change as the service is developed and improved.
Gobeil Solutions relies on third-party providers for portions of its infrastructure, which may include telecommunications, messaging, artificial intelligence, hosting, email, and other technical services.
Use of Gobeil Solutions does not create a guarantee regarding the availability or performance of those third-party services.
You may not use Gobeil Solutions:
We may restrict or discontinue access when we reasonably believe the service is being misused or presents a security, legal, operational, or abuse risk.
Customers remain responsible for their businesses and their relationships with callers and customers.
Gobeil Solutions does not make business decisions on your behalf and is not responsible for determining whether you should accept a job, provide a service, quote a price, respond to a caller, or take any particular business action.
The Gobeil Solutions website, branding, software, service design, written materials, graphics, and other original content are owned by Gobeil Solutions or used with permission.
You may not copy, reproduce, distribute, modify, sell, or commercially exploit these materials except as permitted by law or with our written permission.
To the extent permitted by applicable law, the website and service are provided on an “as is” and “as available” basis.
We do not warrant that the service will be uninterrupted, error-free, or suitable for every business or situation.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
To the extent permitted by applicable law, Gobeil Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, lost opportunities, lost calls, or lost data arising from use of or inability to use the website or service.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
We may suspend or terminate access to the service when necessary to protect customers, callers, Gobeil Solutions, our service providers, or the integrity and lawful operation of the service.
Use of information associated with the website and service is described in our Privacy Policy.
Paid Gobeil Solutions services are provided on a monthly recurring basis unless otherwise stated at the time of purchase. The applicable service fee and any setup fee are disclosed before purchase.
The service automatically renews for another monthly billing period unless cancelled. Cancellation and refund eligibility are governed by our Refund Policy.
We may update these Terms as the service changes.
The current version will be posted on this website with its effective date. Material changes affecting paid customers will be communicated as appropriate.
The SMS program/brand is Gobeil Solutions.
Public Demo users who provide SMS consent may receive one verification SMS and one lead-notification SMS for each Demo they request, up to 5 requested demos. The Public Demo SMS program does not send marketing or promotional messages.
Gobeil Solutions clients may receive service-related SMS for onboarding/setup, service status, and lead notifications generated by the service. Client Service message frequency varies based on service use.
Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
For customer support, contact support@gobeilsolutions.com.
Use of information associated with these SMS programs is described in our Privacy Policy.
These SMS programs do not send marketing or promotional SMS.
For questions about these Terms, contact:
Gobeil Solutions LLC
30 N Gould Street, Ste N
Sheridan, WY 82801
United States
support@gobeilsolutions.com